Frequently Aked Questions
Find quick answers about quoting processes, delivery times, and parts certifications.
Are the parts certified (FAA, EASA, or ANAC)?
Yes. All components sold come with their respective traceability certifications, such as FAA Form 8130-3, EASA Form 1, or equivalent documents that guarantee the airworthiness and origin of the part.
What is the average delivery time for parts in stock?
For items in stock domestically, shipping is immediate, with delivery varying between 24 and 72 hours depending on the region. For international items, the average delivery time is 7 to 15 business days, depending on customs clearance.
Do you offer support for AOG (Aircraft On Ground) incidents?
Absolutely. We prioritize AOG requests with expedited logistics and 24/7 support to ensure your aircraft returns to service as quickly as possible.
How does the quote process work on the website?
It’s simple: you search by Part Number (P/N) or description, add it to your quote cart, and submit. Our team processes the prices and availability and sends you a detailed quote to your email or WhatsApp within minutes.
Can I buy parts in "As Is" condition or only "New/Overhauled"?
We work with several conditions: NE (New), OH (Overhauled), SV (Serviceable), and AR (As Removed). The exact condition and warranty availability will be specified in detail in each quote.
Do you handle the import of the parts, or do I need a customs broker?
We offer a complete solution. We can carry out the sale in a “Door-to-Door” format, delivering the nationalized part to your address, taking care of all import procedures and taxes.
Is there a warranty for the purchased parts?
Yes. New parts generally come with the manufacturer’s warranty (OEM). Overhauled (OH) or repaired (SV) parts have a warranty provided by the certified workshop that performed the service, usually for 90 days or 100 flight hours.
How can I be sure that the part is compatible with my aircraft model?
We always recommend checking the IPC (Illustrated Parts Catalog) for your aircraft. If you have any doubts, our technical team can assist in verifying serial numbers and cross-referencing information from service bulletins.
Do you offer core exchange services?
Yes. For several components, we work with an exchange model, where you receive a ready-to-use part and send us your disassembled part (core) as part of the payment, drastically reducing the final cost..